It looks like this can be done on their website. Here is the web address: https://www.tracfone.com/direct/pu_brand_select.jsp?selected=Y&theOptionSel=#errorB If you dont have Internet access, go to your nearest public library. Even if you are not a resident you can usually get access to the Internet and complete the steps shown at this web address. Good luck to you.
Answers & Comments
It looks like this can be done on their website.
Here is the web address:
https://www.tracfone.com/direct/pu_brand_select.jsp?selected=Y&theOptionSel=#errorB
If you dont have Internet access, go to your nearest public library. Even if you are not a resident you can usually get access to the Internet and complete the steps shown at this web address. Good luck to you.