The device may not be receiving GPS signal. Please make sure the antenna is flipped up and securely fastened to the device. The slightest disconnect between the device and the antenna will cause an issue. Also make sure the device has a clear view of the sky. The device needs to be in the windshield. You may also have to wait up to 5 minutes before moving the vehicle to lock onto GPS signals.
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The device may not be receiving GPS signal. Please make sure the antenna is flipped up and securely fastened to the device. The slightest disconnect between the device and the antenna will cause an issue. Also make sure the device has a clear view of the sky. The device needs to be in the windshield. You may also have to wait up to 5 minutes before moving the vehicle to lock onto GPS signals.