Steps on how to do the restart. -You have to turn off the system. -Then press and hold the power button until you will see a message that will popup in a window that saying "Device Options"Appears on the screen. -Then select the power off again then you can see it again.You can be able to check that it first. -Then just select okay And while holding down the -Back -Button -Then Press and hold the power button. -Until you see the Coby`s Logo -Then wait until it change to Android Logo. - Then press the Back button.And Then the system menu will appear in the screen. -And then choose the wipe data/factory reset. >Home >Menu Buttons >Press the back,the button once you select the wipe data/factory reset then just click option. Then the confirmation that you will see in the screen Is a "yes" "Option". Then Choose "yes"-delete all user data,option by using the "Home"and "Menu"buttons. Then it will perform the factory data reset. -wait until it done. -Then once your done the main system menu has to appear in the screen. -And then reboot the system. -Then you have to press the back button to reboot the system. -The system will reboot the initial factory data setting. -All the user data will be lost. -Then Give the reboot,at least for 5 minutes. -Then Do not assume the unit has frozen.
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Steps on how to do the restart. -You have to turn off the system. -Then press and hold the power button until you will see a message that will popup in a window that saying "Device Options"Appears on the screen. -Then select the power off again then you can see it again.You can be able to check that it first. -Then just select okay And while holding down the -Back -Button -Then Press and hold the power button. -Until you see the Coby`s Logo -Then wait until it change to Android Logo. - Then press the Back button.And Then the system menu will appear in the screen. -And then choose the wipe data/factory reset. >Home >Menu Buttons >Press the back,the button once you select the wipe data/factory reset then just click option. Then the confirmation that you will see in the screen Is a "yes" "Option". Then Choose "yes"-delete all user data,option by using the "Home"and "Menu"buttons. Then it will perform the factory data reset. -wait until it done. -Then once your done the main system menu has to appear in the screen. -And then reboot the system. -Then you have to press the back button to reboot the system. -The system will reboot the initial factory data setting. -All the user data will be lost. -Then Give the reboot,at least for 5 minutes. -Then Do not assume the unit has frozen.