We had the same problem with our GE FUF21 Upright Freezer. The manual we have has instructions to "Please press 'Alarm Reset' first, then press the '-' and '+' immediately while holding the 'Control Lock' at the same time for 5 seconds and release. 'Demo' LED light will be off." Although the Demo light will go off, in 30 seconds it comes back on. After contacting support, we were told the instructions were wrong. You have to press and hold the 'Alarm Reset' (NOT the 'Control Lock') while pressing '-' and '+'. The control will sound 4 quick tones as an audible indicator that the mode has changed.
Lisa, you may have to contact the store where you bought it or contact GE. I looked all through the manual a couple time and nothing found on Demo mode. Check the attached links to contact GE for info., last link is USA. Good luck "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." Home GE Appliances
Answers & Comments
We had the same problem with our GE FUF21 Upright Freezer. The manual we have has instructions to "Please press 'Alarm Reset' first, then press the '-' and '+' immediately while holding the 'Control Lock' at the same time for 5 seconds and release. 'Demo' LED light will be off." Although the Demo light will go off, in 30 seconds it comes back on. After contacting support, we were told the instructions were wrong. You have to press and hold the 'Alarm Reset' (NOT the 'Control Lock') while pressing '-' and '+'. The control will sound 4 quick tones as an audible indicator that the mode has changed.
Lisa, you may have to contact the store where you bought it or contact GE. I looked all through the manual a couple time and nothing found on Demo mode. Check the attached links to contact GE for info., last link is USA. Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Home GE Appliances
Contact Information
http://products.geappliances.com/appliance/gea-literature-search?Ntt=FUF20DURWW&x=10&y=9