I had this problem too,it took a few calls/emails to tracfone,it was a long job to get my password changed (i forgot mine ),but finally the call center walked me through the process,so it was worth the time it took,just be patience with them.
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I had this problem too,it took a few calls/emails to tracfone,it was a long job to get my password changed (i forgot mine ),but finally the call center walked me through the process,so it was worth the time it took,just be patience with them.