Up date the latest version firmware to resolve the issue. Down load the firmware from hp web site.
Try and re-install so as to reset the scanner , use the alignment after the drivers are loaded and connect scanner ONLY after the drivers are loaded.Please check this link: http://www8.hp.com/uk/en/support-drivers.html
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Up date the latest version firmware to resolve the issue. Down load the firmware from hp web site.
Try and re-install so as to reset the scanner , use the alignment after the drivers are loaded and connect scanner ONLY after the drivers are loaded.Please check this link:
http://www8.hp.com/uk/en/support-drivers.html