1. Turn off your Q 2. Press and hold down the center key 3. Turn on your key 4. a screen will come up and ask master reset?, select yes.
Start->System Tools->Master Reset.You can get the newest software for your Q at http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENSYou install the new software via USB cable.
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Answers & Comments
1. Turn off your Q
2. Press and hold down the center key
3. Turn on your key
4. a screen will come up and ask master reset?, select yes.
Start->System Tools->Master Reset.
You can get the newest software for your Q at http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS
You install the new software via USB cable.