Hello, Make sure that you have a working Internet connection on your computer and that you are using iTunes 8.2 or later. Connect iPhone to the computer and open iTunes. Select your iPhone in the Devices list and click "Check for Update". Update to iOS 3.1 or later if prompted to do so. Click "Download and Update" when prompted.Follow the bellow link http://support.apple.com/kb/HT3880Hope this helps,
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Hello,
- Make sure that you have a working Internet connection on your computer and that you are using iTunes 8.2 or later.
- Connect iPhone to the computer and open iTunes.
- Select your iPhone in the Devices list and click "Check for Update".
- Update to iOS 3.1 or later if prompted to do so.
- Click "Download and Update" when prompted.
Follow the bellow link http://support.apple.com/kb/HT3880
Hope this helps,