I have had the problem with my screen freezing.. well after a couple frustrating hours of me thinking my 7" zeki tablet was broken i finally tried holding the power button and the positive and the negative volume button down together till the tablet shut off. it didn't give me the option to cancel which was different from the holding the power button down till it shut off.(which didnt work for me). after i reset it my tablet was still running slow which is what made it freeze up so i deleted the last couple apps i downloaded. my tablet speed is back to normal so now i transferred some off my memory/apps to my sim card to free the space back up so i dont over run my tab!!!!!
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I have had the problem with my screen freezing.. well after a couple frustrating hours of me thinking my 7" zeki tablet was broken i finally tried holding the power button and the positive and the negative volume button down together till the tablet shut off. it didn't give me the option to cancel which was different from the holding the power button down till it shut off.(which didnt work for me). after i reset it my tablet was still running slow which is what made it freeze up so i deleted the last couple apps i downloaded. my tablet speed is back to normal so now i transferred some off my memory/apps to my sim card to free the space back up so i dont over run my tab!!!!!