There is no reset as you mention, it may have been damaged by the thief in the process of theft. See the dealer and have it tested.

Car robbed electronically
this is not true.
what the violator did, is any ones guess,
the car must get service.
why not just let the insurance co. tell you what to do.
right?> they pay for it so call the shots.
let them.
call them and win.
i promise.