The issue is simple... ZOOSK's system has what we call in webhosting terms Security measures. If, you are on Facebook and per say your email while both are connected to zoosk their servers detect this and place a ban on your connection for a limit time.. This is only to ensure their service is secured and not under an attack. Remember, to only have one application open and connected to zoosk! So, always choose one or the other to connect to zoosk as this goes with their messenger as well...