I am trying to run my pdt 3100 on my windows 7 operating system. I just bought a usb to serial DB25 Adapter and connected the docking station to the computer via usb. We bought this device about 10 years ago and we never used it. We are currently having inventory problems and I would like to be able to scan our inventory and download it into our system (retail star). Never used this before so I'm hoping you can help. Hope to hear from you soon
Computers & Internet - Symbol - PDT 3100
Answers & Comments
Hi Michael,
Sorry I could not login to Fixya yesterday,otherwise you should have received the reply mail early, but I just got busy due to some family problems.
Anyways, the product you have mentioned is PDT 3100 and you got to understand a few technical things which I would like to share with you now. First of all the PDT 3100 is 10 years old which is pretty older than the Operating System you are using which is windows 7 which is only 3 years old in market.What I am trying to say is any hardware device needs a driver software to run in a PC but the driver software which your device has was Last modified in 2004 so it is obvious it does not support windows 7.
Pleas check the detail here: http://support.symbol.com/support/browse.do?WidgetName=BROWSE_PRODUCT&TaxoName=SG_SupportGoals&BROWSE_PRODUCT.isProductTaxonomy=true&BROWSE_PRODUCT.NodeId=SG_PDT3100_1_2&BROWSE_PRODUCT.thisPageUrl=%2Fproduct%2Fproducts.do&id=m4&BROWSE_PRODUCT.TaxoName=SG_SupportGoals&NodeType=leaf&NodeName=PDT3100&BROWSE_PRODUCT.NodeType=leaf&NodeId=SG_PDT3100_1_2&AppContext=AC_ProductPage¶m_document=sp
Also download the software from here: http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=KB100172&sliceId=&dialogID=261780565&stateId=0%200%2041932917
Please read the instructions carefully and download the software and install it.Don't get disheartened, install the software and see what you get, but I feel technically it should not work. but it will work on any Windows XP PC.so, if you have another PC with windows Xp your device will work.
Thank you for purchasing my service, i will be more happy if I can assist you even better.Do revert back if you face any further issue with the same.
Thank you one again.