I bought Roxio Creator 2010 Pro and had an error while setting up the installation. I tried to repair it with the disc wizard but am now getting a message " setup encountered an error during installation. Error Code = O4C7 " When I tried to repair it with disc I got the message " Internal error 2753. CP Monitor.exe. ODF9F8F7_C930_457D_A621_BD6990E3A9A7 " My computer is a Dell Inspiron 9300. Can this be fixed? Please! My e-mail is [email protected] Thanks!
Computers & Internet - Roxio
Answers & Comments
Hi Chrisn569
My suggestion to you right now is to uninstall the software, re-install it, and give the error that you received during installation.
prior to installing, i suggest you close anything running in the background.
Hello, Chris.
Here are the requirements for Roxio Creator 2010 Pro:
Microsoft® Windows Vista™ (32- or 64-bit), SP1 is required, Windows® XP SP3 (32- or 64-bit), Windows® 7 Home Premium, Professional or Ultimate (32-or 64-bit)
Since you have Windows XP - SP3 installed, your system should support the software.
So, I would suggest that from Add/Remove Programs in Control Panel, remove Roxio Creator 2010 Pro, restart your PC and then reinstall.
If still a problem, please let us know what was the error when setting up the installation.
Hope this helps.
Hi there,
Well first of all tell us what operating system you are using? and did you try to install it after uninstalling it?
Thanks