Brewkeeper, there are so many possibilities on this subject that I couldn't even begin to cover them. The backup file should end in '.bak' and be located in the 'CRE.net' folder under Program files on your C drive if you did a typical installation. If the backup completed successfully, you should have received a completed popup. If you locate the backup file, the restore process will ask you what you want to call the restored target="_blank">[email protected] and I'll call you.