According to page 66 of the manual, "The brew unit or the brew unit motor is not in the correct position."
1. Turn the unit off with the power button. 2. Press the smaller cup & larger cup buttons simultaneously. Then press the OK button twice. (This will initialize the brew unit motor and the brew unit will move into the start position.) 3. If the brew unit can still not be removed or replaced in the machine, contact the Miele Technical Service Department (800) 999-1360 [Monday-Friday 8AM-8PM EST].
Answers & Comments
According to page 66 of the manual, "The brew unit or the brew unit motor is not in the correct position."
1. Turn the unit off with the power button.
2. Press the smaller cup & larger cup buttons simultaneously. Then press the OK button twice.
(This will initialize the brew unit motor and the brew unit will move into the start position.)
3. If the brew unit can still not be removed or replaced in the machine, contact the Miele Technical Service Department (800) 999-1360 [Monday-Friday 8AM-8PM EST].