I can't remove the HD from the case
I have an IO magic 250 GB external hard drive. It is having issues and I need to be able to remove it from the case. I can't seem ti get the case open. DO you have any ideas?
Thanks
Keith
Computers & Internet - IO Magic Corporation - GigaBank - GigaBank (I250HD35) 250 GB USB 2.0 Hard Drive
Answers & Comments
It took me a bit to figure it out, so here it is.
1. Pry off the aluminum plate from the back side. Its held on with a rubber cement like glue. Use a thin blade to get under the plate and work it around the perimeter and it will lift off easily.
2. Remove the two screws that are now exposed. The back cover or "end plug" can be pulled off now.
3. Grab the front "plug"and pull and the drive tray will slide out. The Drive is attached with 4 screws to the tray. With the drive screws removed, the drive can be rocked out gently ..lifting the front of the drive up and out of the tray. Now you can get access to the power and data cables so that they can be unplugged. The drive is now free.
I have 2 of these drives and both have poor power connections at the drive enclosure back connector. One finally failed completly, so I removed the drive form the I/O Magic enclosure and directly connected it to an IDE port in my desktop. The hard drive worked perfectly,so I was able to get my data recovered. I plan to cut off the power cord connector and directly wire it to the enclosure, to eliminate the bad connector design.
I bet most all the trouble that people are having with this series external drive is caused by the bad power connection.
Hope this has helped.