Hello, bonnie

I am trying to help you out here. Maybe this will help some? I am know on Fixya as the cleanup expert pro. Which means I spend my own personal time to seek out customers that maybe have not had there problem yet solved by the other fantastic great experts. I do this on my own for free. Think of me as a Specialized Trouble Shooter.

I have found out that it appears that lots of customers appreciate my efforts and help. So, I thought I would take some of my own personal time to see if I can help you. Even though this Informational site may not have your exact model or brand, But this site will help you a lot. Here is the site link about everything you want to know about electric fireplaces and possibly yours, from repair to trouble shooting it.

http://home.howstuffworks.com/home-improvement/heating-and-cooling/fireplace.htm






Please if this helped you at all, if you can find the time and in your heart to rate my help and some kind words written would be appreciated for my free help, I would appreciate it. Like I said I just try to help, If anything this is good information for future problems. If you felt that my free help was a waist of time for you, I'm sorry. I do not get paid to help people on the site, I do it cause I like to help and maybe make a smile on someones face.

Here is also my direct link to my own pages of other areas of my expertise for other problems you might have in Automotive, Appliance, and Electronics. Drop In anytime for my help.


http://beta.fixya.com/users/mc1bean

Thanks Mike