Put a battery in it and hold down the play/power button like it says in the manual. If this doesn't work (mine didn't do this right away) plug it into the computer and see if it's able to communicate with your computer. If not, it's probably busted. I'd advise you to begin trying to get your money back: I'm on my second one of this brand (accidentally). The first lasted a month. This one never played a single song.
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Put a battery in it and hold down the play/power button like it says in the manual. If this doesn't work (mine didn't do this right away) plug it into the computer and see if it's able to communicate with your computer. If not, it's probably busted. I'd advise you to begin trying to get your money back: I'm on my second one of this brand (accidentally). The first lasted a month. This one never played a single song.