I factory reset a Alcatel phone and i tried to sign in to google, but it keep on saying that unknown error try again 24 hour so i tried it still won't work
This is a common problem unfortunately but I did find that someone shared their solution online. Although it is a Samsung I would guess that your cell provider could take a look at it and resolve the issue. It's worth a try, they might have online tech support as well. Hope this is helpful
Online Solution Samsung S7. Took the phone to the Samsung store and the Techs looked at it for free. Classified it as a "signal malfunction," said they were aware of the issue and sent it in for testing where they took off the factory reset protection. When I got my phone back I booted it up and logged into my google account, no issues. Process took about a week. No cost.
You will need to have proof of purchase for them to book the phone in.
Answers & Comments
Hello,
This is a common problem unfortunately but I did find that someone shared their solution online. Although it is a Samsung I would guess that your cell provider could take a look at it and resolve the issue. It's worth a try, they might have online tech support as well. Hope this is helpful
Online Solution
Samsung S7.
Took the phone to the Samsung store and the Techs looked at it for free.
Classified it as a "signal malfunction," said they were aware of the issue and sent it in for testing where they took off the factory reset protection.
When I got my phone back I booted it up and logged into my google account, no issues.
Process took about a week. No cost.
You will need to have proof of purchase for them to book the phone in.