I called technical support at Avanquest (software manufacturer) and spoke to a tech there. Below is what they had me do and it solved my problem, maybe it will work for you. Please note that I am running Windows Vista, so if you are running another Windows version I don't know if this will apply.
Right click on the desktop icon for My Invoices which should have automatically been placed there when you first installed the program.
In the window that opens, left click on the "Properties" tab. A new window will open. Left click on the "Compatability" tab.
In the section "Compatability Mode" check the box next to "Run this program in compatability mode for:"
Open the drop down window and select "Windows XP (Service Pack 2)" and then left click "Apply" and "OK" at the bottom of the window.
Now go in and run the Set Up Wizard again and you should be able to launch the program.
Hope this helps - I know I was really frustrated when I couldn't get this program to work after trying everything else I could think of!
Answers & Comments
I called technical support at Avanquest (software manufacturer) and spoke to a tech there. Below is what they had me do and it solved my problem, maybe it will work for you. Please note that I am running Windows Vista, so if you are running another Windows version I don't know if this will apply.
Right click on the desktop icon for My Invoices which should have automatically been placed there when you first installed the program.
In the window that opens, left click on the "Properties" tab. A new window will open. Left click on the "Compatability" tab.
In the section "Compatability Mode" check the box next to "Run this program in compatability mode for:"
Open the drop down window and select "Windows XP (Service Pack 2)" and then left click "Apply" and "OK" at the bottom of the window.
Now go in and run the Set Up Wizard again and you should be able to launch the program.
Hope this helps - I know I was really frustrated when I couldn't get this program to work after trying everything else I could think of!