7,010.43: The Printhead is stuck in the tilted position, or is not able to tilt forward to the print position, due to problems. 1 Reboot the printer. 2 Repair or replace the Printhead Restraints. 3 Has ink spilled ink around the Printhead that prevents the Printhead from moving to its center position? You should be able to push the Printhead right to left. Clean the Printhead area. 4 Is the Printhead stuck to the Wiper Blade? Start the printer in diagnostics mode and run idiags test Exercise Heater - toggle Printhead heaters to soften the ink. Manual separate the wiper and Printhead. Set them in their home positions. 5 Does the X-Axis Motor drive the Printhead to its center position (so it can tilt forward)? 6 Check the Process Drive for obstructions or damaged. Ensure the gears are correctly aligned and homed. Verify the process shaft and drive module shaft are at their home positions. 7 Has ink spilled on the Head Tilt Gear on its drive train (near left side of the Printhead)? 8 Use Service Diagnostics to run the Head Maintenance Wiper Clutch test. If the test fails replace the Head Maintenance Clutch. 9 Align the Wiper Assembly. Use Service Diagnostics to run the Wiper Drive Test. If the test fails replace the Exit Module. 10 Use Service Diagnostics to run the Load Maintenance Clutch test. If the test fails inspect the maintenance drive system, replace any defective parts. 11 Verify the Head Tilt Gear engages. You can manually set the Head Tilt Gear. 12 Use Service Diagnostics to run the Tilt Axis Drive test. If the test fails replace the Process Drive. 13 Use Service Diagnostics to run the Process Motor test. If the test fails replace the Process Drive.
Answers & Comments
7,010.43: The Printhead is stuck in the tilted position,
or is not able to tilt forward to the print position, due to problems.
1
Reboot the printer.
2
Repair or replace the Printhead Restraints.
3
Has ink spilled ink around the Printhead that prevents the Printhead from moving to its center position? You should be able to push the Printhead right to left. Clean the Printhead area.
4
Is the Printhead stuck to the Wiper Blade? Start the printer in diagnostics mode and run idiags test Exercise Heater - toggle Printhead heaters to soften the ink. Manual separate the wiper and Printhead. Set them in their home positions.
5
Does the X-Axis Motor drive the Printhead to its center position (so it can tilt forward)?
6
Check the Process Drive for obstructions or damaged.
Ensure the gears are correctly aligned and homed.
Verify the process shaft and drive module shaft are at their home positions.
7
Has ink spilled on the Head Tilt Gear on its drive train (near left side of the Printhead)?
8
Use Service Diagnostics to run the Head Maintenance Wiper Clutch test. If the test fails replace the Head Maintenance Clutch.
9
Align the Wiper Assembly. Use Service Diagnostics to run the Wiper Drive Test. If the test fails replace the Exit Module.
10
Use Service Diagnostics to run the Load Maintenance Clutch test.
If the test fails inspect the maintenance drive system, replace any defective parts.
11
Verify the Head Tilt Gear engages. You can manually set the Head Tilt Gear.
12
Use Service Diagnostics to run the Tilt Axis Drive test.
If the test fails replace the Process Drive.
13
Use Service Diagnostics to run the Process Motor test.
If the test fails replace the Process Drive.