I don't mean to make it seem like you don't know what you are doing, but usually the most simple of things are overlooked. Did you try holding down the left (or right) shift key, and then clicking the ?/ button?
if that doesn't work, then perhaps your keyboard settings in windows is not set to the correct language. if that is the case, let me know what version of windows you are using, and I'll guide you through how to change the default keyboard language setting.
Answers & Comments
I don't mean to make it seem like you don't know what you are doing, but usually the most simple of things are overlooked. Did you try holding down the left (or right) shift key, and then clicking the ?/ button?
if that doesn't work, then perhaps your keyboard settings in windows is not set to the correct language. if that is the case, let me know what version of windows you are using, and I'll guide you through how to change the default keyboard language setting.
Try holding down the fn button and then hitting that key.. Or holding down shift-fn and that key...
Does that work?
Found this:
"Ctrl+fn+right Shift twice, meaning Ctrl+fn+right Shift then let go of Shift while still holding Ctrl and fn, then press Shift again"
maybe that will work?