• It is fixable from your home but unfortunately the parts for this particular heater are available only from the distributor. So getting a thermostat for this would be difficult unless your are a authorized service provider for Dimplex.

• I can offer you a contact number for Dimplex where they can direct you to one of their service centers in your area since I don't know your area.

• The company itself is based in Canada but they list an 800 number free of charge to call.

• Dimplex North America Ltd.
• 1367 Industrial Road
• Cambridge, ON N1R 7G8
• Canada

• Customer service:
• 1-800-668-6663
• Monday - Friday
• 8:00 a.m. - 4:30 p.m. EST

• Technical specialists:

• 1-888-346-7539
• Monday - Friday
• 8:00 a.m. - 4:30 p.m. EST

• Hope this helps and thank you for using FixYa.

HI.The equipment is equipped with a thermostat that is capable of ensuring that heat will produce.There's no proble with the fuse and the motor.The problem is with the thermostat,it is no longer poducing heat to the system.So better check this auxillary device inside.Thank you for choosing FIXYA.