I have a Fantom Titanium II 500 GB external hard drive. It is not being recognized on any of my Windows 7 computers (64 bit Gateway and 32 bit Lenovo). The light on the drive is a constant blue. I tried disconnecting it, turning it off, rebooting the computer but with no success. I got a brief message once that there was a problem with the driver for my USB external drive but I don't know where to find the drivers for this
Computers & Internet - Fantom - Titanium Hard Drive
Answers & Comments
1. if you don't eject the eternal drive properly it could cause the controller board inside the case to fail.
.2. USB drives are to be eject by the windows feature never disconnect while drive is in the port without using the ejection feature.
3. check the drive in another port to see if it can be seen in the computer list.
if not you may a defective usb controller in the case. the drive can be remove and installed into a new case. The drive may not have been damaged.
4. A new case can be purchased at the local computer store.