Check your toner cartridges, one of them is seized up. Remove all cartridges and turn the gear on the right side backwards ( counterclockwise) about 10 times and see if it turns smoothly. I don't know why but 90% of the time its the cyan that gets stuck.
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Check your toner cartridges, one of them is seized up. Remove all cartridges and turn the gear on the right side backwards ( counterclockwise) about 10 times and see if it turns smoothly. I don't know why but 90% of the time its the cyan that gets stuck.