I HAVE A KYOCERA ECOSYS FS-4000 DN PRINTER. WHEN I TURN IT ON, I GET AN ERROR MESSAGE STATING "CALL SERVICE 0150:0003704". WHAT DOES THIS MEAN AND HOW DO I FIX THE PROBLEM?
Office Equipment & Supplies - Kyocera - FS - FS-4000DN Laser Printer
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Answers & Comments
The error indicates -
Engine PWB EEPROM error Detecting engine PWB EEPROM communication error.
Causes - Improper installation engine PWB EEPROM. Check the engine PWB EEPROM installation,
- Defective engine PWB. Replace the engine PWB
IF turning the printer off and unplugging then plugging back in and turning back on doesn't correct the problem I would suggest you contact an authorized Kyocera service center such as www.gfbm.net.