I have a maxtor icon with a lock on it. I click on "unlock" and nothing works i have maxtor one touch II 300 GB, i'm using windows XP SP3 my maxtor is locked. It is only recognized on my computer under Other as Maxtor Locked drives. I cannot unlock it
Computers & Internet - Maxtor - OneTouch II 300 GB Hard Drive
Hi, I had the same problem. What I did was install the Maxtor drivers twice, then shut down the computer. Restarted the computer. Then, with the computer on, I unplugged the drive firewire, waited 15 seconds, plugged the firewire back in, then pushed the one touch button. Windows then recognized it in about 1 minute. I still have a locked drive icon but I also have the drive now recognized with a new drive letter.
Have you tried right clicking on the drive and going into properties. Click on security option and make sure that all the permissions for the drive are active with the exception of special permissions. Also look at the advanced security settings and make sure that you have full control permissions. Hope this helps.
Answers & Comments
Hi,
I had the same problem. What I did was install the Maxtor drivers twice, then shut down the computer. Restarted the computer. Then, with the computer on, I unplugged the drive firewire, waited 15 seconds, plugged the firewire back in, then pushed the one touch button. Windows then recognized it in about 1 minute. I still have a locked drive icon but I also have the drive now recognized with a new drive letter.
-Erich
Have you tried right clicking on the drive and going into properties. Click on security option and make sure that all the permissions for the drive are active with the exception of special permissions. Also look at the advanced security settings and make sure that you have full control permissions. Hope this helps.