What update method did you use? Was it - sign in - Your Account - Manage your Payment methods - Delete old card - back - Add a Credit Card If so, contact Amazon customer help https://www.amazon.com/gp/help/customer/display.html/ref=nav_cs_help/182-7384465-4050819?ie=UTF8&nodeId=508510 Hover on 'Need More Help?' and there is a link for 'Contact Us' .
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What update method did you use? Was it
- sign in
- Your Account
- Manage your Payment methods
- Delete old card
- back
- Add a Credit Card
If so, contact Amazon customer help
https://www.amazon.com/gp/help/customer/display.html/ref=nav_cs_help/182-7384465-4050819?ie=UTF8&nodeId=508510
Hover on 'Need More Help?' and there is a link for 'Contact Us'
.