I have a Norton account with automatic renewal. It is on automatic renewal with a renewal date of April 15. My PC was recently serviced and the repair form replaced Norton with McAfee. I was happy with Norton and will return to your company next time I purchase a computer, but for now I would like to be sure my Norton account does NOT renew. My order number on April 15, 2009 was VAB27498261. How can I sign in to my Norton account and turn off the auto-renewal feature? Thank you in advance for your help. **** Larkin
Computers & Internet - Symantec - Norton AntiVirus 2004 for PC
Answers & Comments
Go to http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBsQFjAA&url=http%3A%2F%2Fwww.mynortonaccount.com%2F&ei=8aE9TebgKIHGlQfix_TTDA&usg=AFQjCNEF1whBt6NtlZlxw-OaCVM7XaVmAQ
use the account information you used to create the account. Once in there you can uncheck the product in the auto renewal feature.
I woudl also suggest telling the repair person they should be more informed. McAfee is not as good as norton in anyway. You also do not need to buy a new PC to get norton you can get it from a store as well.
I would also suggestyou lookign in to Avast! or AVG virus scan. They work better and use less computer resources (memory, cpu time, etc) than both norton and mcafee.