I have a Palm Pilot Vx and the software is installed in Windows XP, The screen on the hand-held is disorientated, and the information in the software has gone. I tried a soft reset. Did not work. HELP PLEASE
Computers & Internet - Palm - Vx Handheld
Answers & Comments
Dear Beamish,
First set your gadget to factory defaults.... This will cancel your personal settings... But you will be able to get the idea that whether the problem is of software or hardware nature.... If the problem is of software then this will solve the problem, otherwise you must get it serviced.....
Regarding PC software, It may happen if one or more files become corrupted.
Therefore, search the folder in which, software stores the data. If possible make sure that data is still their. Make copy of that folder.... then uninstall your software and gadget's driver.
Then restart the PC. After restarting again install your gadget's driver and software. Now again restart the PC. Now copy the content of folder (means folder which we backed up or made copy before uninstalling the software) to the newly install software's directory.... If the data is present on the PC. Then this will enable you to get your data back....
Dear Beamish,
By restoring your gadget to factory defaults you will get exact idea about whether the screen disorientation is due to software or hardware problem. If it is due to software problem then factory default will solve the case.... otherwise get it serviced....
Newly installed software directory means.........
"the folder in which your newly installed software will store the style="display:none;">Newly installed software directory means.........
"the folder in which your newly installed software will store the data."