I have a phaser 8400 banding problem. Actually reverse banding. It is ligher ink vertically along left margin and an inch from right margin. Is this a drum problem? It notes I am low on ink and have only printed 18k pages. Should the drum be worn at 18k? Please email me: [email protected] Thanks, Kent
Office Equipment & Supplies - Xerox - Phaser - Phaser 8400 Laser Printer
Answers & Comments
Nope its not a drum problem, That drum never goes bad. You are having a problem with some blocked jets in the print head.
You can scroll through your menu to troubleshooting and there are cleaning modes to eliminate light stripes and to eliminate smears.
Run the eliminate light stripes maybe 2 or 3 times. If that doesn't work, then try the jet substitution mode.
That is better described at Xerox.com, click support, then enter phaser 8400 in the search box, click support again and then enter
"jet" in that search and follow the directions.
If those do not work then your print head is most likely bad. Thats more likely if you have used non xerox ink sticks.Being low on ink should only give you a message that its low.