I have a problem with my Lacie 2Big Network. The share I use to save all of my data is unavailable (broken share). Lacie has suggested to reset to the factory settings and then recreate the share and users to have access to my data. The reset procedure is not working for me, I followed exactly as the said, but, couldn't reset and have my data back. Could you help me on that? Should I really reset? Why reset is not working for me?
Computers & Internet - LaCie - 2big Network (2-disk RAID) (301257U) 1000 GB Network Storage...
Answers & Comments
If the hard disk is got corrupted then in some cases reset does not helps because of bad sector in the hard disk.the reset procedure does not get completed. Here is the factory reset process for the 2Big Network, which may solve the problem. The process will not delete any of your data, but it may delete the user and share names. Please make a note of these so that you can recreate them. Once recreated, the original data will be intact.
It is our expectation that the data will still be present and unaffected after the reset but in some cases if the disk is totally corrupted the data cannot be saved. For this reason we strongly recommend having a backup of your data elsewhere first.
1. Switch OFF the product. Once OFF, the product's back power switch MUST be on the OFF position.
2. If the product is in SAFE mode, MOVE the RAID mode switch to the BIG mode. This is needed for the firmware to enable the Reset request. But that will not change the RAID mode unless you go in the RAID admin page and validate the change.
3. PUSH the front button and KEEP IT PRESSED.
4. MOVE the back power switch to the ON position. The front button's LED will start blinking.
5. Once the front button's LED stops blinking, RELEASE the front button. Once released, the front button's LED will start blinking again.
6. When the front button's LED stops blinking again, PUSH the front button and KEEP IT PRESSED. Once again, the front button's LED will blink.
7. When the front button's LED stops blinking, RELEASE it. The product is now restoring itself to its factory defaults.
8. If the product was in SAFE mode before applying this process, MOVE the RAID mode switch back to the SAFE mode.
After having reset the product to its factory defaults, all the shares will seem to disapear. But since they are still present on the harddisk, it is possible to "restore" them.
To do so, you will have to recreate all the shares. But you will have to reuse the exact same name they used when they originally created them. This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya