I have a Quark XPress 6.1 system on my AppleMac for my work as a journalist. For some reason, completely out of the blue, when I try to click on a page on my desktop to see on screen I get the clock whizzing round plus the spinning rainbow disc. This has been happening for two days, not allowing me to do any work. Any ideas? Mervyn Gilbert
It could be that your quark preferences have corrupted, I would go to your users folder then go into the library folder, then the preferences folder and then the quark folder within the quark folder there should be a file called "XPress Preferences.prf" move this to the trash. (Do not empty the trash if it does not work you can replace the file back into the preference folder) When you open quark next it will recreate the preference file and hopefully that will sort it out. Please note your preferences will be back to default and you will need to reset them. Hope this helps
Answers & Comments
It could be that your quark preferences have corrupted, I would go to your users folder then go into the library folder, then the preferences folder and then the quark folder within the quark folder there should be a file called "XPress Preferences.prf" move this to the trash. (Do not empty the trash if it does not work you can replace the file back into the preference folder) When you open quark next it will recreate the preference file and hopefully that will sort it out. Please note your preferences will be back to default and you will need to reset them. Hope this helps