Redfield was purchased by Leupold in 2008, and is only able to repair and service Redfield scopes made in 2010 or later. If it was made before 2010, then it isn't covered by warranty, but Leupold does suggest contacting Iron Sight, Inc, if you want to ask about repairs and associated costs. Here's what the Redfield/Leupold website says:

When Leupold & Stevens, Inc.® purchased Redfield in April 2008, it did not acquire the capability to repair Redfield products manufactured prior to this purchase. The repair tooling and parts were purchased years ago by other repair services. Leupold & Stevens, Inc. will service its manufactured Redfield product (manufactured from 2010 forward) in accordance with its published warranty.
At this time, should a non-Leupold & Stevens, Inc. Redfield product require service, we suggest contacting Iron Sight, Inc. (918) 445-2001. This contact is provided for information purposes only, as Iron Sight Inc. is not affiliated with Leupold & Stevens Inc. They should be contacted directly for all information regarding repair, service and associated charges.

Hi,

Here you go.. Click on this LINK for Redfield's Support Number.

I hope this works for you. Kindly reply for further assistance. Good Luck!
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Mongkey
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