I have a restaurant client running RPE who told me he could not alphabetize his menu buttons. Sure enough, when I looked at his system, when I went into Touch Screen Configuration and hit the alphabetize button for each department, the changes didn't take effect. I exited and restarted RPE several times but no changes showed up on the menu buttons. As an experiment, I tried doing other changes in Touch Screen Configuration such as changing button colors, etc. and those changes also did not take effect. Can anyone think of what could possibly be causing this?
Computers & Internet - Pc America - Restaurant Pro Express
Answers & Comments
Not sure how I missed your post earlier. Anyway, on the Touch Screen Configuration panel, click OPTIONS in upper left corner, then try RESET ALL ITEMS AND DEPARTMENTS. I've never had to do this, but I have used the REMOVE DUPLICATE BUTTONS with good success. Close down RPE completely and restart. And always do a target="_blank">[email protected]
What model is the RPE?
Also, have you tried a hard reset?
What do you mean "model"? Did you mean version number? If so, the version is the latest - v 12
What do you mean hard reset? Did you mean reboot the computer? If so, then yes I did reboot.