I have a samsung J700 and the screen is completly white after I dropped it, on my messages in folders there are some important things on there how can I get them. Tried using usb on my computer but there not there
Cell Phones - Samsung - J700 Cellular Phone
Answers & Comments
Hello,
there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out/cut when it dropped, that's why your screen is not displaying any picture.
This problem is common with flip and slide phones.
I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.
If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.
Good luck.