Hi,

You are in luck! Sentry owners have had this dilemma before (with all of the passcodes and other numbers we have to memorize in our lives--it's a wonder we can remember our phone number!). The Sentry website provides safe owners the opportunity to recover their combination by doing the following:

https://www.sentrysafe.com/customerCare/retrieveCombination.aspx

Request your combination by mail by preparing a written statement of ownership witnessed and signed by a notary public (who must have different last name than your own) and sending in $12 (check or money order, no cash)

Also indicate on the statement the serial number from the white label located on the outside of the safe. Do not send the Underwriters Laboratory number from the inside of the safe door.

Send the notarized statement with all of this information to:

Sentry Group
Department 200
882 Linden Avenue
Rochester, NY 14625

If by chance you registered your safe on Sentry's website, you can sign in with your user name and password instantly recover your combination.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!