Hi I am Steve, lets get you some help. I assume this is the retaining collar on the blender that you twist to release the top assembly rather than anything else. It could just be out of alignment and gently shaking the bowl whilst applying a pressure to the collar may clear whatever is causing the jam.
Answers & Comments
Hi I am Steve, lets get you some help.
I assume this is the retaining collar on the blender that you twist to release the top assembly rather than anything else.
It could just be out of alignment and gently shaking the bowl whilst applying a pressure to the collar may clear whatever is causing the jam.
Thank you, Steve! It worked for me!