I have a Xerox Phaser 6115mpf. I thought I was checking to see how much toner was left and I pushed the button with the colored dots. Which I now know is the change cartridge button. I opened up the machine and found the user's guide. It just says instructions are on the cartridge box. I cannot close the machine and I have no cartridge box. I'm pretty sure that the catridges are not out of ink. We have printed just over a **** of paper, most of which is black printed office type stuff. How do I proceed? Thanks myoug
Office Equipment & Supplies - Xerox
Answers & Comments
Unplugg/plug cartridge run alignement utility and see what happend if its not okay try clean the nozzels
best regards
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Http://office.manualsonline.com/manuals/mfg/xerox/6115mfp_d.html try this website you will need to set up a free membership but they have the complete user manuel and that will show you how to properly reinstall the toner please rate -jeff
Well the instruction is on the cartridges which is printed back side of the toner cartridges.....Please use this link to get instruction to remove the cartridges from the printer :
http://download.support.xerox.com/pub/docs/6115MFP/userdocs/any-os/en/TonerCartridge075104500a.pdf
Good luck...
Do the following procedure.
Take off the cartridge that is inside.
Put the cartridge back in.
Unplug the power for ten minutes.
restart.
I
If the machine does not close it also means that the toner cartridge is not well in place, pull it out and put it back.