I have an Envision EN 7100s monitor. It works just fine when I run the computer in safe mode, but when I try to start the computer normally the screen will go blank after the microsoft logo and say "Input Not Supported." Does anyone know what the problem is?
Computers & Internet - MPC Computers - Envision - Envision EN 7100s 17 in. Flat Panel LCD Monitor
Answers & Comments
Doesn't really sound like the monitor is the cause. The video driver sounds like it might be failing on load. You can try starting in safe mode, open device manager and remove the video card from the hardware list (You can also do this with add and remove hardware in the control panel of XP). Restart and let windows install fresh drivers on start up. This may help if the driver installation has been corrupted. Note that you will need the original driver disk if you want the extended options of your video card, otherwise windows will install the generic windows driver which in some cases is no different from the factory driver.
Hope this helps,
Gill
Okay, the symptoms you describe could be caused by multiple things, but HD corruption or damaged drivers or boot sector are the most likely cause. Inability to boot into safe mode makes HD corruption my bet though. If you have the Windows xp installation disk, you can boot from the disk and select Recovery Console from the options menu. You will be asked to select the installation to boot (yours will usually be install 1) and then asked for the adminstrator password. Once you get to the command prompt type the following:
chkdsk /p
Then hit enter.
This will start the disk checker in full scan mode. After the operation is complete type:
exit
then reboot the computer and try to go into safemode. If this clears the problem then you may have had corruption on the hard drive (HD) and if the symptom repeats itself in short order, then you may have a failing drive. Hope this helps.
Best Regard,
Gill
Thank you for your help! I will have to find my XP installation disk and try this.