Sometimes this issue occurs if the print head contacts are bit dirty.
First take the printer cartridges out, clean the shiney copper looking plate on the print head located at the back of the ink carriage in the printer, then wipe it dry with a lint free cloth. i suggest doing it a couple of times.
then reinsert the print cartridges, do a test page and/or a clean cartridges page, and see if it clears up.....