I have emptied the dregs drawer, after prompting, and I keep getting a message saying firstly that the dreg drawer is missing (It isn't and I have checked that has been properly fitted)and then that the dregs drawer is full. I am unable to make a coffee. I have tried switching everything off and leaving for twenty minutes but still getting the same message. Please advise. Is there a re-set switch? Jo Molyneux
Coffee Makers & Espresso... - Gaggia - Syncrony Espresso Machine
Answers & Comments
Hi
Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. Inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.
When you want to empty the grounds because it says to in the menu, REMEMBER TO LEAVE THE MACHINE ON when you remove the drawer. The machine is a counter and when it reaches the magic number for that machine the message comes on. If the machine is turned off when you pull the drawer out, the machine doesn’t know this and the message will be there when you turn the machine back on. Also remember to leave the drawer out for at least 15 seconds or a little longer so the machine thinks you actually dumped the grounds