Can any one give me the step by step on how to replace the parts needed?. Created by jojo. Cars & Trucks

The error 51.2M is a laser error on this printer. M indicates that it relates to the Magenta toner cartridge. If the reset below does not work then you need to call HP support or just get a new original Magenta cartridge and it will work. A cold reset might resolve this issue if the printer does not have a laser hardware error. I have provided the steps below to help you perform the steps. Caution: The printer settings will go back to the default factory setting. Press the green (Select) button to continue. Turn the printer off. Perform a cold reset. Turn the printer on. Watch the control panel. When the memory starts counting, press and hold the green (Select) button. Continue holding the green (Select) button until the Ready, >Release the (Select) button when the Ready, >Press (Down Arrow) button once. The control panel will display COLD RESET. Press (Select). The printer will perform a cold reset and then continue its power-on sequence. If this message persists get a new Magenta Toner cartridge or contact an HP-authorized service or support provider.

I have HP Color laser Jet 5500dn after the unusual sound it display 51. 2M PRINTER ERROR. What spare parts should i replace?

Jojo @jojo

July 2022 1 28 Report

I have HP Color laser Jet 5500dn after the unusual sound it display 51. 2M PRINTER ERROR. What spare parts should i replace?

Can any one give me the step by step on how to replace the parts needed?

Cars & Trucks

Answers & Comments

Frank

The error 51.2M is a laser error on this printer. M indicates that it relates to the Magenta toner cartridge. If the reset below does not work then you need to call HP support or just get a new original Magenta cartridge and it will work. A cold reset might resolve this issue if the printer does not have a laser hardware error.
I have provided the steps below to help you perform the steps.
Caution: The printer settings will go back to the default factory setting.

1. Press the green (Select) button to continue.
2. Turn the printer off.
3. Perform a cold reset.
  1. Turn the printer on.
  2. Watch the control panel.
  3. When the memory starts counting, press and hold the green (Select) button.
  4. Continue holding the green (Select) button until the Ready, >Release the (Select) button when the Ready, >Press (Down Arrow) button once. The control panel will display COLD RESET.
  5. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
4. If this message persists get a new Magenta Toner cartridge or contact an HP-authorized service or support provider.

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