I have installed the CD it came with and it was working then a few days ago I plugged it in and the green light on the cam came on and my USB said that the device was malfunctioned and it says that disk driver was not installed. I have uninstalled and reinstalled the drivers and it still has not worked. Everytime I plug it in the green light comes on and it says it has malfunctioned
Computers & Internet - Gear Head - WC535I Webcam
Answers & Comments
Once you have properly install the software drivers for
camera, DO NOT UNPLUG it from the USB port unless
you have powered down your laptop computer or
Desktop Computer as it will cause the Camera drivers
to become corrupt.
Like wise plug the camera into the
USB port before powering up your laptop or the
desktop computer so it will recognize the camera and
drivers that are installed.
Do this to get the camera working again.
Follow the instructions below and it will work.
Disconnect the Camera from the USB port and reinstall the CD or
Downloaded software program.
When the program asks you to connect the camera to the USB port,
do so and it should work.
Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used
with. Just installing the camera on your computer does not set it up
to broadcast on
messengers or Skype.
Each program has Options that have to be setup in order for the Audio
and Video to function properly.
A. Skype Setup:
After downloading and installing Skype
http://www.skype.com/intl/en-gb/download/skype/windows/beta/
downloading/
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the
Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video
picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and
Family will now be able to see and hear you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger
http://www.soft32.com/download_30.HTML
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and
Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open
the call setup assistant" and follow the instructions on the left window.
C. Windows Live Messenger:
http://download.live.com/Messenger
After you start Windows Live Messenger, expand the view by clicking
on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click
on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the
instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can
chat and see family or friends you are connected to.
D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the
proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps
given below:
1. Click the Audio and Video Settings button directly below the My
Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM Conversation
before running setup. Would you like to disconnect now? Click the
Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify
that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display:
Would you like to first check your audio and video settings? Click the
Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that
your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror
image (text may appear backwards) when you look at your own
camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with
your Family and Friends.
Hope this helps. Bud