With the bin separated from the cyclone top, try lightly banging the side of the cyclone top while holding it over a bin. This should remove any dust or debris caught inside.
If this doesnt clear it a replacement cyclone top can be purchased direct from Dyson via www.dyson.com.
Most likely the cover for the hepa filter has been fitted wrongly. The middle flap must go at the bottom and not on top!!! A mistake most people make when fitting the cover.Most likely the cover for the hepa filter has been fitted wrongly. The middle flap must go at the bottom and not on top!!! A mistake most people make when fitting the cover.
Answers & Comments
Hi its Darran at Dyson.
With the bin separated from the cyclone top, try lightly banging the side of the cyclone top while holding it over a bin. This should remove any dust or debris caught inside.
If this doesnt clear it a replacement cyclone top can be purchased direct from Dyson via www.dyson.com.
Kind regards
Darran
Dyson Customer Liaison
Most likely the cover for the hepa filter has been fitted wrongly. The middle flap must go at the bottom and not on top!!! A mistake most people make when fitting the cover.