The subway ovens are supposed to be around 1000 dont change any of the settings if you think you are having programming issues speak to your field rep and ask them to reprogram your oven. they have a smart card for doing this. it will give you all the latest buttons including hashbrowns and breakfast stuff.

most common problem with toasting to dark is that you are using the wrong buttons

try cooking the next sandwich on the 1meat hotwell setting and select the sandwich size. you will notice the sandwich cooks much lighter.

if you cook using the combo subs button this could be your problem. most of the time re-training is just needed

Temp should only be no higher than 500 try that

IR Temperature will not rise, checked I/O Board, K4 K5 relay and High limit switch. Any other suggestions, I am down to the IR element itself.

Mckennasub is correct except some stores depending on the humidity level and other variances might havet o adjust the idle temp. reduce by 50-100 degrees at a time and see if that helps. The smart card field reps have only bring the oven to current subway settings. you an still reduce temp if oven is toasting to much.