I have no manual and don't know how to problem solve or get the hose attached. A sales person came to my home and sold me the vacuum 5 years or so ago
Vacuums - Kirby - G5 Bagged Upright Vacuum
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Answers & Comments
Videos for attaching the hose, as well as other need-to-knows, can be found on the following link.
http://www.kirby.com/Portals/0/videos.html