Log onto amazon.com and click help. Then click on device support. in left column you'll see contact us. Click there and fill out info about problem. You can get answer emailed but I recommend the call back service. Usually doesn't take long and they will talk you through the problem. I notice a couple of people on the site have had problems with the updates.
Answers & Comments
Log onto amazon.com and click help. Then click on device support. in left column you'll see contact us. Click there and fill out info about problem. You can get answer emailed but I recommend the call back service. Usually doesn't take long and they will talk you through the problem. I notice a couple of people on the site have had problems with the updates.