Make sure that you have stepped through the entire process of setting the current date and time using the Systems Option menu on the remote. Note that it appears that some firmware updates leave you with an option to select AM or PM hours from the System Options-->Set Time. However, the most recent firmware update seems to have removed this ability, so only a 12hr clock is shown, and there is no option to set AM or PM. The clock will always default to AM. So, one workaround is to simply set the time before noon! Also, the remote will pick up the correct date and time when connected to the computer (assuming your system clock is correct) and you update the remote. Hope this helps!