I have the same problem and same machine
Silly question I know but going to ask it anyway - where is the pump?
I did look for a filter but it doesn't have one. At the back of the washing machine there does seem to be a panel that can be undone - do I need to undo it?
Washing Machines - Creda - W100FW Front Load Washer
Answers & Comments
Remove rear panel,locate and remove large black hose fastened to bottom of drum , inside you will find the pump filter, remove and clean
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Thanks.